Återbetalningspolicy

We offer a 30-day return policy, giving you 30 days after receiving your item to request a return.

To be eligible:
– Item must be in its original condition: unused, with all packaging and accessories intact.
– Proof of purchase (order confirmation) is required.

To start a return, email us at:
Connect@floehome.com
We’ll send you a return shipping label and clear instructions.
Please note: returns sent without prior approval won’t be accepted.

Exchanges

Need something different? The fastest way is to return your item and place a new order once your return is approved.

Refunds

Once your return is received and inspected, we’ll email you. Approved refunds are issued to your original payment method within 10 business days.

We stand behind the quality of FLOE. If you’re not satisfied, reach out — we’re here to make it right.